Shipping

Policy

At Forest Slumber, we strive to provide efficient and reliable shipping services to our valued customers. This policy outlines important information regarding our shipping process, including turnaround time, delivery methods, and related details.

Turnaround Time

We understand the importance of timely delivery, and our goal is to ship your order within 1-3 business days from the date of purchase. Please note that this turnaround time applies to in-stock items only. In case of any unforeseen circumstances or delays, we will notify you promptly with updated shipping information.

Order Processing

Upon placing an order, we begin processing it immediately. Our dedicated team carefully picks, packs, and prepares your items for shipment. Please ensure that the provided shipping address is accurate and complete to avoid any delivery issues.

Shipping Methods

We partner with reputable shipping carriers to ensure your package arrives safely and on time. The available shipping methods are:

1. Standard Shipping: This method offers reliable delivery within the specified 1-3 business days turnaround time. It is available for both domestic and international shipments.

2. Expedited Shipping: For customers seeking faster delivery, we offer an expedited shipping option at an additional cost. This method usually delivers within 1-2 business days for domestic orders, and international delivery times may vary based on the destination.

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, destination, and chosen shipping method. You can view the applicable shipping fees during the checkout process before confirming your order.

Order Tracking

Once your order has been shipped, we will provide you with a tracking number via email. This allows you to monitor the progress of your shipment and estimate its expected delivery date. You can track your order by visiting our website or directly through the shipping carrier's online tracking system.

Shipping Restrictions

Please be aware that certain items may be subject to shipping restrictions or regulations imposed by local authorities or international shipping regulations. We comply with all applicable laws and regulations and reserve the right to refuse shipping of restricted items. If you have any concerns about the availability of shipping to your location or the eligibility of specific products, please contact our customer support team for further assistance.

International Shipping

We offer international shipping to selected countries. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. The recipient is solely responsible for any additional charges associated with customs clearance. We recommend contacting your local customs office for more information on import regulations and potential fees.